PixelsleuthPrivacy policy
Last updated: 12 October 2026
This policy explains what personal data Pixelsleuth handles and why. "We" means Choodle Ltd, trading as Pixelsleuth (company no. 17506918, registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom). We are the data controller for the data described below. Contact us at support+pixelsleuth@orderhue.com.
The short version
- The pages you inspect stay private. Pixelsleuth reads a page only when you open it on that tab. What it reads stays in memory, is never stored and is never sent to us or anyone else.
- No account, no analytics, no tracking. The extension and this website use no cookies, analytics or advertising.
- The only thing the extension keeps is the colours you pick, on your device.
- The extension's only connection to the internet is the Pro licence check with Freemius. It sends your licence key and a random install ID, never anything about the pages you visit.
- We only hold personal data about you if you buy Pro or email us.
What the extension handles on your device
Pixelsleuth has no access to any website until you open it on a tab, from the toolbar or with one of its keyboard shortcuts. It then reads that tab's page as your browser has already displayed it (fonts, colours, styles and element sizes) to show you its readouts. Closing the inspector, or leaving the page, discards everything it read.
| What it reads | The page in the tab where you opened Pixelsleuth: its rendered fonts, colours, styles and layout, and the pixel colours you choose with the eyedropper. |
|---|---|
| What it keeps | The colours you pick with the eyedropper, as colour values only (never the page or site they came from), at most your last 50. Your licence details if you activate Pro (see Licence checks). Both are in your browser's own extension storage, on your device only. |
| Why | To show you a page's fonts, colours and CSS, the extension's single purpose, and to keep your recent picks. |
| Who receives it | Nobody. None of it is sent to us, to Freemius or to anyone else. |
| How long | Page readouts: until you close the inspector. Picked colours: until you clear them in Options or uninstall the extension, which deletes everything it stored. Exports you copy are on your clipboard, under your control. |
Because this data never leaves your device, we can't access, correct or delete it for you. Use the controls in Options instead.
Licence checks (Pro)
When you activate a Pro licence, the extension contacts Freemius (api.freemius.com), our licensing provider. It sends:
- your licence key;
- a random install ID that the extension creates (it identifies this installation, not you or your device);
- the fixed name "Pixelsleuth on Chrome" or "Pixelsleuth on Edge", depending on the store you installed Pixelsleuth from.
Freemius replies with an install number. The extension then checks the licence about once a week, sending the licence key, the random install ID and that install number. It sends the same when you deactivate. Like any internet request, these reveal your IP address to Freemius. Nothing about the pages you inspect, your picked colours, your browsing or your device is sent. Free users make no licence requests.
| Why | To confirm your Pro licence and turn Pro features on or off. |
|---|---|
| Lawful basis | Contract (to provide the Pro features you bought). |
| Kept for | Freemius keeps activation records while your licence is active, then under its own retention rules. |
| Processor | Freemius (licensing and merchant of record). |
When you buy Pixelsleuth Pro
Pro is sold by Freemius, our reseller and merchant of record. Freemius collects your payment and billing details, handles VAT and sends your receipt. It acts as an independent controller for that data under its own privacy policy. We never see your full card details.
If you type your email address at checkout but don't finish buying, Freemius may send you up to three reminder emails about that order. The checkout tells you this and has a "No thanks" link that stops them, and each email has an unsubscribe link. We don't use that address for anything else.
| What Freemius shares with us | Your name, email address, country, the plan you bought, your licence key and its activation records (install number, the fixed install name, activation and check dates). |
|---|---|
| Why | To deliver Pro, check your licence, send renewal and receipt emails and give support. |
| Lawful basis | Contract (to provide what you bought). After your licence ends, legal obligation (we must keep sales records for tax and company law). |
| Kept for | While your licence is active, plus 6 years for tax and accounting records. |
When you email support
| What | Your name and email address, the content of your messages and anything you attach, such as a screenshot. Please don't send screenshots of private pages unless you need to. |
|---|---|
| Why | To answer your question and keep a record of the conversation. |
| Lawful basis | Legitimate interests (answering the people who contact us). |
| Kept for | 24 months after the conversation ends, then deleted. |
| Service providers | Cloudflare (receives and forwards email sent to our address), Resend (stores and sends our support email; EU region) and Anthropic (the AI service behind our support assistant, which reads your message and drafts and sends replies). |
This website
This website is hosted on Cloudflare Pages. Cloudflare may log visitors' IP addresses for security and to run the service; see Cloudflare's privacy policy. We don't use cookies, analytics or tracking pixels.
Extension stores
You can install Pixelsleuth from the Chrome Web Store or Microsoft Edge Add-ons. Each store shows us only aggregate statistics, such as install counts, and handles your data under its own privacy policy. Whichever store you use, we don't sell user data, use it for advertising or to decide creditworthiness, or transfer it except as described above.
Chrome Web Store
Google runs the Chrome Web Store. Its handling of your data is covered by Google's privacy policy. Pixelsleuth's use of information follows the Chrome Web Store User Data Policy, including the Limited Use requirements.
Microsoft Edge Add-ons
Microsoft runs Microsoft Edge Add-ons. Its handling of your data is covered by the Microsoft Privacy Statement. Pixelsleuth follows the Microsoft Edge Add-ons developer policies on personal information.
International transfers
Some of the services we use (Cloudflare, Resend, Freemius and Anthropic) are US companies and may access data from outside the UK. Where personal data leaves the UK, we rely on the safeguards in those providers' terms, such as the UK–US data bridge or the UK International Data Transfer Addendum to the EU standard contractual clauses. Email us for details.
Your rights
You can ask us for a copy of your data, or ask us to correct, delete or restrict it, to object to how we use it, or to send the data you gave us to you or another organisation in a portable format. Email support+pixelsleuth@orderhue.com. We'll reply within one month. If you're unhappy with how we've handled your data, you can complain to the UK Information Commissioner's Office (ico.org.uk).
We don't make decisions about you based solely on automated processing. Pixelsleuth is not intended for children under 13.
Changes
If this policy changes, we'll update the date at the top. If a change is significant, we'll also email Pro customers. If the extension ever needs to keep or send a new kind of data, we'll update this policy and the store listings before that version is released.