PixelsleuthTerms
Last updated: 12 October 2026
These terms cover the Pixelsleuth browser extension, Pixelsleuth Pro and this website. They're between you and Choodle Ltd, trading as Pixelsleuth (company no. 17506918, registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom).
1. What Pixelsleuth is
Pixelsleuth is a browser extension that shows the fonts, colours and CSS of the page you open it on. It keeps only the colours you pick, in your browser; see the privacy policy. You are responsible for following the terms of the websites you inspect, and for how you use what you copy from them, including other people's fonts, designs and code.
2. The free version
The free version is free of charge, with the limits shown in the store listing. We grant you a personal, non-exclusive, non-transferable licence to install and use it. You may not resell it, or copy, modify or redistribute its code except as the law allows.
3. Pixelsleuth Pro
- Who sells it: Pro is sold by our reseller and merchant of record, Freemius. Freemius takes payment, charges any VAT and issues your invoice under its own terms of sale. We provide the software, updates and support. Freemius's terms cover the purchase and payment, and these terms cover the software. Our money-back guarantee applies in addition to any refund rights in Freemius's terms.
- Licence: one licence key unlocks Pro in one browser profile at a time. You can move it by deactivating it in Options and activating it elsewhere.
- Yearly plan: renews automatically each year at the price you first paid (unless we give notice under Price changes), until you cancel. Freemius emails you a reminder about 30 days before each renewal. You can cancel at any time from your Freemius account or by emailing us. Cancelling stops the next renewal, and Pro stays on until the end of the year you paid for.
- Lifetime plan: one payment unlocks Pro, with its updates, for as long as we offer Pixelsleuth. If we ever stop offering Pixelsleuth, we'll give at least 90 days' notice by email. Before we stop, we'll release a final version that keeps Pro features working for lifetime licence holders without a licence check.
- Licence checks: Pro checks your licence with Freemius about once a week. If a check can't reach Freemius, Pro keeps working for up to 14 days after the check was due, but never past the end of the period you paid for.
- Immediate access and your cancellation right: Pro unlocks as soon as you activate your key. If you're a consumer, the law may give you 14 days to cancel. For digital content you can lose that right once you start using it, if you agreed to that at checkout. Whatever applies, our 14-day money-back guarantee gives you a full refund within 14 days of purchase, with no reason needed.
- Price changes: we don't raise the renewal price of an existing yearly plan. If we ever have to, we'll email you at least 30 days before it applies, and you can cancel before then.
4. What it can read
Pixelsleuth reads pages the way your browser has rendered them, so some things limit what any inspector can show. It can't read the style rules of stylesheets served from another site, text drawn inside images or canvases, or the contents of closed components; the readouts say so where they can tell. Your browser doesn't let extensions run on some pages at all, such as its own settings pages and extension stores. Browser updates can change what extensions may read; when that affects Pixelsleuth, we aim to release a fix within a few days, but we can't promise a time.
5. Your data
Pixelsleuth keeps only the colours you pick, in your browser, so we can't recover them. Clearing them in Options, or uninstalling the extension, deletes them.
6. Support
Support is by email only: support+pixelsleuth@orderhue.com. We normally reply within 2 working days. We don't offer phone or video calls.
7. Our liability
We build and test Pixelsleuth carefully, but we can't promise it will be error-free.
- We aren't liable for losses that weren't foreseeable, or for business losses such as loss of profit, revenue or business opportunity.
- Our total liability to you is limited to the greater of £100 and the total you have paid for Pro.
- Nothing in these terms limits liability that can't legally be limited, such as for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
- If you're a consumer, nothing in these terms affects your rights under the Consumer Rights Act 2015. That includes our responsibility if digital content we supply damages your device or other digital content because we didn't use reasonable care and skill.
8. Changes and ending
We may update these terms. If a change affects your next renewal, we'll email you at least 30 days before it applies, and you can cancel before then. If you break these terms, for example by sharing a licence key publicly, we may deactivate that key.
9. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you're a consumer living elsewhere in the UK, you can also bring a claim in your local courts. If you live in the EU, you keep the protection of the mandatory consumer law of your country.